Shipment processing time

Before NoonEDT (UTC-4) / EST (UTC-5)
Shipped and processed the same business day.

After NoonEDT (UTC-4) / EST (UTC-5)
Shipped and processed the next business day.

Orders are not processed, or shipped on weekends or US holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

We do not currently provide delivery estimates.

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

The tracking number will be active within 24 hours.

Customs, Duties and Taxes

The Perfumery, Inc. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.